We have implemented extensive new measures to ensure your safety with us on-site, including;
All customers will be accommodated on a single occupancy basis, with the exception of those joining us from a household bubble.
More frequent cleaning, particularly of high-traffic areas and frequent contact surfaces, such as door handles, light switches and tabletops.
We have temporarily removed kettles from guest rooms; hot drinks are available as part of our breakfast service.
Social distancing measures, including an overall reduced occupancy of the centre, and restricted capacity of common areas such as the dining room and bar. We are also implementing one-way systems around the centre where necessary to enable customers and staff to move around the building in safety.
Provision of hand sanitiser points at entrances and exits.
Additional signage on-site to remind staff and customers to be COVID-19 aware
PVC screens in place at customer service points to protect staff and customers.
Adjustments to our housekeeping procedures; fresh linen and towels will only be topped up or provided on request.